Terms and Conditions

Effective Date: [08,01,2026]
Last Updated: [08,01,2026]

These Terms and Conditions (“Terms”) form a legally binding agreement between you and Loopa LLC (“Loopa,” “we,” “us,” or “our”). They apply to your access to and use of Loopa’s website, applications, coding tools, educational materials, dashboards, account functionality, rewards programs, and any other related products or services we provide (collectively, the “Services”).

By creating an account, purchasing an Access Plan, selecting a checkbox or button confirming your acceptance, or otherwise accessing or using the Services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not accept these Terms, you must not create an account, purchase an Access Plan, or use the Services.

Nothing in these Terms is intended to restrict or waive any legal rights that cannot be limited or excluded under applicable law.

1. Eligibility

The Services are intended only for individuals who are at least 18 years old. By using the Services, you represent that you are at least 18 and legally able to enter into a binding agreement.

Loopa does not authorize anyone under 18 to create an account or use the Services. If we reasonably believe an account belongs to a person under 18, we may suspend or terminate the account and take appropriate steps regarding associated information.

2. The Loopa Services

Loopa is an online educational and technical interview preparation platform. Depending on the features available to your account, the Services may include:

programming questions, explanations, hints, examples, test cases, code solutions, and video content;
a code editor, code execution, automated testing, and submission evaluation;
progress tracking, saved code, account dashboards, and profile features;
prepaid Access Plans that provide access for a stated period or scope;
points, rewards, referral benefits, discounts, or promotional features; and
support and account-management tools.

We may add, change, suspend, or discontinue features as described in these Terms.

3. Educational Purpose and No Outcome Guarantee

Loopa provides educational and interview-preparation resources. Loopa is not a school, university, accredited educational institution, employment agency, recruiter, or certification body unless we expressly state otherwise in writing.

We do not guarantee that using the Services will result in employment, an interview, admission, promotion, certification, a particular score, mastery of a subject, or any other outcome. Examples, solutions, explanations, compiler behavior, test cases, and technical information may contain errors or may become outdated. You are responsible for independently evaluating information before relying on it in an interview, workplace, production system, academic setting, or other important context.

Loopa is an independent company and is not endorsed by, affiliated with, or acting on behalf of any employer, interview platform, university, or other organization unless expressly stated.

You may be required to create an account. You agree to provide accurate, current information and to keep it updated.

Loopa may allow account creation or sign-in through third-party identity providers, including Google, LinkedIn, GitHub, and Facebook. Your use of a third-party sign-in provider is also governed by that provider's terms and privacy practices. Loopa does not receive or store your third-party account password.

You are responsible for:

maintaining the security of your account, connected sign-in method, and devices;
all activity performed through your account, except activity caused by Loopa's own security failure;
promptly notifying us through the Contact Us form if you suspect unauthorized access; and
ensuring that the email address associated with your account remains current.

Accounts are personal and may not be sold, transferred, rented, sublicensed, or shared. You may not create accounts using false information, impersonate another person, or use multiple accounts to evade restrictions or obtain duplicate rewards.

5. Profile Information

You may be able to provide or upload a name, email address, profile image, and other profile information made available by the Services.

You represent that you have the right to use any profile image or other material you upload and that it does not impersonate another person, violate another person's rights, contain unlawful material, or include malicious code.

We may remove or restrict profile content that violates these Terms, creates security or legal risk, or is reasonably inappropriate for the Services.

6. Access Plans

6.1 Prepaid, Fixed Access

An "Access Plan" is a one-time purchase that provides the access duration, content, features, usage limits, or other benefits shown at checkout.

Access Plans are prepaid and do not automatically renew. Purchasing an Access Plan does not authorize Loopa, Stripe, PayPal, or any other provider to charge you again automatically for a later term.

When an Access Plan expires, access to paid features ends automatically unless you make a new purchase.

6.2 Activation and Expiration

Unless the checkout page states otherwise, an Access Plan begins when payment is successfully confirmed and access is activated on your account. The applicable duration or scope will be displayed before purchase and may also appear in your account dashboard or receipt.

You are responsible for reviewing the plan description, duration, included features, compatibility information, price, taxes, and refund terms before completing a purchase.

6.3 No Cancellation Button

Because Access Plans do not renew and there is no future recurring charge to cancel, Loopa does not provide a subscription-cancellation button. You may stop using the Services at any time, but stopping use does not automatically create a right to a refund.

7. Refund Policy

7.1 General Rule

Except where applicable law requires otherwise, Access Plan purchases are final and non-refundable after access has been activated.

Loopa does not provide refunds merely because you changed your mind, did not use the Services, used the Services less than expected, did not obtain a desired interview or employment result, purchased a plan that was substantially delivered as described, or experienced an issue caused by your device, browser, network, software, account credentials, or failure to follow reasonable technical instructions.

7.2 Limited Circumstances Eligible for Review

Loopa may approve a full or partial refund when one or more of the following is verified:

you were charged more than once for the same intended purchase;
payment was completed but Loopa failed to activate the purchased Access Plan and did not correct the issue within a reasonable time after receiving notice;
Loopa delivered a materially different Access Plan because of Loopa's error and did not correct the error;
a material technical failure under Loopa's control prevented substantial use of the purchased Services for at least 72 consecutive hours and Loopa did not restore access within a reasonable time after receiving sufficient information to investigate;
Loopa permanently discontinues the paid Services during your active Access Plan and does not provide a reasonably equivalent replacement, credit, or extension;
a transaction is verified as unauthorized under applicable payment-provider procedures; or
a refund or cancellation right is required by applicable law.

Temporary interruptions, scheduled maintenance, individual problem defects, temporary third-party outages, or issues that do not materially prevent use of the purchased Services ordinarily do not qualify unless applicable law requires otherwise.

7.3 How to Request a Refund

To request a refund:

open the Contact Us form;
select Refund from the dropdown menu;
submit the request within 14 calendar days after the purchase or, for a qualifying technical issue discovered later, within 7 calendar days after discovering the issue and no later than 30 calendar days after the purchase, unless applicable law requires a longer period; and
provide the account email, purchase date, transaction or receipt identifier, a clear explanation, and relevant screenshots or error details.

Submitting a request does not guarantee approval. We may request additional information reasonably needed to verify the issue.

Approved refunds will ordinarily be sent to the original payment method. Processing times are controlled partly by Stripe, PayPal, banks, and card networks. If we issue a full refund, the associated Access Plan and benefits may be removed from your account. If we issue a partial refund, we may adjust the remaining access or benefits proportionally.

7.4 Mandatory Consumer Rights

Nothing in this Refund Policy excludes a refund, withdrawal, cancellation, repair, replacement, price reduction, or other remedy that cannot legally be excluded in your location.

Where applicable law gives a consumer a withdrawal right for digital content or digital services, Loopa may ask at checkout for your express request that access begin immediately and your acknowledgement that beginning performance may cause you to lose that withdrawal right. Any such acknowledgement will apply only to the extent permitted by applicable law.

8. Prices, Taxes, and Payment Processing

Prices, included features, and plan availability may change for future purchases. A change will not alter the price or stated term of a completed purchase.

The total amount payable, including any taxes or mandatory charges collected by Loopa, will be displayed before you authorize payment.

Payments are processed by third-party payment providers, including Stripe and PayPal. Payment credentials are submitted to the applicable processor. Loopa does not receive or store your full payment-card number, card security code, or online banking password. Loopa may receive transaction information needed to activate access, issue receipts, prevent fraud, provide support, and process an approved refund, such as your name, email address, amount, currency, payment status, plan, and transaction identifier.

Your payment is also subject to the applicable processor's terms. A processor may decline, delay, reverse, or review a transaction under its own rules. You authorize Loopa and its payment processors to complete the one-time transaction you approve at checkout.

You are responsible for taxes, duties, or similar governmental charges associated with your purchase where applicable, except taxes imposed on Loopa's net income.

9. License to Use the Services

Subject to these Terms and any applicable Access Plan, Loopa grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services for your own lawful, non-commercial education.

This license does not transfer ownership of the Services or any Loopa Content to you. It ends when your right to use the relevant Services expires or is terminated.

You may use general skills and knowledge you learn through Loopa. You may also create your own original notes and code, provided that you do not copy, reconstruct, publish, distribute, or commercially exploit protected Loopa Content.

10. Loopa Content and Intellectual Property

"Loopa Content" includes the Services and all content owned by or licensed to Loopa, including problem statements, question collections, examples, test cases, hidden tests, explanations, hints, solutions, videos, graphics, designs, databases, compilations, software, source code, interfaces, trademarks, logos, and other materials.

Loopa Content is protected by copyright, trademark, trade secret, contract, and other laws. Except for the limited license expressly granted in these Terms, Loopa and its licensors retain all rights in Loopa Content.

Without Loopa's prior written permission, you may not:

copy, download in bulk, reproduce, publish, publicly display, transmit, sell, license, distribute, or create a substantially similar database from Loopa Content;
share paid content, account access, hidden test cases, solution videos, or gated materials with another person;
screen-record, stream, or upload substantial portions of paid or restricted content;
remove copyright, trademark, attribution, watermark, access-control, or proprietary notices;
scrape, crawl, spider, index, harvest, or use automated means to extract the Services or Loopa Content;
use Loopa Content to train, fine-tune, evaluate, or build a machine-learning model, dataset, competing educational product, or competing question bank;
reverse engineer, decompile, disassemble, or attempt to discover non-public source code, algorithms, security controls, or underlying systems, except to the limited extent applicable law expressly permits and does not allow contractual restriction; or
bypass or attempt to bypass payment controls, access limits, usage limits, security controls, or technical restrictions.

Nothing in these Terms prohibits honest reviews, lawful criticism, or uses permitted by applicable law that cannot be restricted by contract.

11. User Content and Code Submissions

"User Content" means content you submit to the Services, including profile images, code, written responses, support messages, and other materials. User Content does not include feedback covered by Section 12.

You retain any ownership rights you have in your original User Content.

You grant Loopa a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, format, display to you, execute, test, evaluate, and otherwise process User Content only as reasonably necessary to:

operate and provide the Services;
save your progress and submissions;
execute and evaluate code;
provide support;
maintain security, prevent fraud, and enforce these Terms;
comply with law; and
maintain backups and service continuity.

Unless a feature clearly states that content will be public or shared, code submissions and saved work are intended to be treated as non-public account content. Our Privacy Policy provides additional information about how we handle information.

The operational license above ends when the User Content is deleted from active systems or your account is closed, except that copies may remain for a limited period in backups, security records, dispute records, or legal-compliance records.

You represent that your User Content and our permitted use of it do not violate law, these Terms, intellectual property rights, privacy rights, confidentiality obligations, or other third-party rights.

12. Feedback

If you provide ideas, suggestions, corrections, feature requests, or other feedback about Loopa, you grant Loopa a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use and incorporate that feedback without restriction or compensation.

This section applies to feedback about the Services, not to ownership of your original code submissions or profile content.

13. Code Execution and Technical Restrictions

The Services may compile, execute, test, or analyze code using Loopa systems or third-party infrastructure. Code execution is inherently technical and may produce errors, timeouts, inconsistent results, data loss, or unexpected behavior.

You must not submit or execute code that:

attempts unauthorized access to systems, accounts, networks, files, or data;
contains malware, ransomware, spyware, destructive payloads, credential theft, or other harmful functionality;
performs denial-of-service activity, cryptocurrency mining, resource exhaustion, scanning, exploitation, or persistence;
tries to escape a sandbox, access host systems, discover secrets, or interfere with other users;
violates law or another person's rights; or
uses the execution environment for any purpose unrelated to the educational tasks made available through Loopa.

Do not place passwords, API keys, private keys, production credentials, regulated data, confidential business information, or unnecessary personal information in code submitted to Loopa.

We may impose limits on execution time, memory, network access, file access, submissions, concurrency, compiler versions, language versions, and other resources. We may block, inspect, or terminate execution to protect the Services.

Compiler output and test results are educational tools and may differ from another environment. You are responsible for validating code before using it outside Loopa.

14. Prohibited Conduct

You may not use the Services to:

violate any law, regulation, court order, sanction, or third-party right;
threaten, harass, defame, discriminate against, exploit, or harm another person;
submit obscene, unlawful, infringing, deceptive, or malicious material;
obtain or attempt to obtain another user's credentials or account information;
impersonate another person or misrepresent your affiliation;
share, transfer, sell, or commercially exploit an account;
use bots, scripts, automation, or multiple accounts to manipulate progress, rankings, rewards, referrals, usage limits, or purchases;
interfere with, disrupt, overburden, benchmark without permission, or test the vulnerability of the Services;
introduce viruses, malware, or harmful code;
access the Services through an unauthorized interface;
scrape, harvest, or collect information about other users;
bypass technical, payment, geographic, or access restrictions;
use the Services to create, market, or operate a materially competing content library or service through unauthorized use of Loopa Content; or
assist another person in doing any prohibited act.

We may investigate suspected violations and cooperate with lawful requests from courts, regulators, payment providers, and law enforcement.

15. Points, Rewards, Referrals, and Promotional Benefits

Loopa may offer points, rewards, referral benefits, discount codes, credits, or similar promotional benefits ("Promotional Benefits"). The specific earning and redemption rules displayed in the Services at the relevant time are part of these Terms.

Unless Loopa expressly states otherwise:

Promotional Benefits are promotional units only and are not cash, currency, a bank account, stored value, property, or a gift card;
they have no cash value, cannot be withdrawn, and are not refundable or transferable;
they may be used only for eligible Loopa purchases or benefits made available at redemption;
where the checkout permits, points may be combined with a separate payment to purchase a new Access Plan;
they cannot be applied retroactively to a completed purchase;
they may be subject to limits, eligibility requirements, expiration terms, or redemption rules shown in the Services;
referral rewards are earned only after the referred person satisfies the stated qualifying conditions;
self-referrals, duplicate accounts, fabricated activity, automated solving, collusion, and attempts to manipulate the program are prohibited; and
Loopa may correct errors, reverse benefits obtained through fraud or mistake, and suspend participation while investigating abuse.

Loopa may modify or end a promotional program prospectively. When reasonably practical, we will provide notice before a material adverse change affecting valid, unredeemed benefits. Mandatory rights under applicable law remain unaffected.

You are responsible for determining whether receiving or redeeming Promotional Benefits has tax consequences in your jurisdiction.

16. Third-Party Services and Links

The Services may interact with or link to third-party services, including Google, LinkedIn, GitHub, Facebook, Stripe, PayPal, code-execution providers, hosting providers, analytics providers, communication providers, and other vendors.

Third-party services are controlled by their providers and may be governed by separate terms and privacy policies. Loopa does not control and is not responsible for a third party's availability, content, security, acts, or omissions. A link or integration does not necessarily mean Loopa endorses the third party.

Your mandatory rights against Loopa are not reduced merely because Loopa uses a service provider to perform part of the Services.

17. Privacy

Our Privacy Policy explains how Loopa collects, uses, discloses, retains, and protects information. The Privacy Policy is incorporated into these Terms by reference.

You agree that Loopa may send service-related communications electronically, including receipts, security alerts, account notices, support responses, legal notices, and material updates. Marketing communications, where offered, are subject to applicable law and available opt-out rights.

18. Copyright Complaints

Loopa respects intellectual property rights. A person who believes material available through the Services infringes copyright may submit a detailed complaint through the Contact Us form using the copyright or legal category, if available.

A complaint should identify the copyrighted work, identify the allegedly infringing material and its location, provide the complainant's contact information, include a good-faith statement, include a statement of accuracy and authority made under penalty of perjury where required, and include a physical or electronic signature.

If Loopa designates an agent under the U.S. Digital Millennium Copyright Act, the designated agent's current contact information will be published on the Services and in the U.S. Copyright Office directory.

We may remove or restrict allegedly infringing material and may terminate repeat infringers where appropriate.

19. Service Availability, Maintenance, and Changes

We aim to provide reliable Services, but we do not guarantee uninterrupted or error-free operation.

We may:

perform maintenance;
fix, replace, or remove content;
change supported browsers, languages, compiler versions, execution environments, limits, interfaces, or features;
suspend a feature for security, legal, operational, or third-party reasons; and
discontinue a feature or the Services.

For an active paid Access Plan, we will not intentionally remove substantially all purchased value without providing a reasonable substitute, extension, credit, or refund where required by Section 8 or applicable law.

Beta, preview, or experimental features may be changed or discontinued at any time and may be less reliable than generally available features.

20. Suspension and Termination

20.1 By You

You may stop using the Services at any time. You may request deletion of your account through your account profile or by submitting the Contact Us form. Account deletion does not create a refund right beyond Section 7 or applicable law.

20.2 By Loopa

We may suspend, limit, or terminate access when we reasonably believe:

you violated these Terms;
your use creates security, legal, fraud, payment, or operational risk;
your account was compromised;
suspension is required by law or a service provider;
payment was reversed, disputed, unauthorized, or not completed; or
continued operation of the Services or feature is no longer reasonably practical.

Where appropriate, we may provide notice and an opportunity to correct the issue. We may act without advance notice when necessary to protect users, Loopa, third parties, or the Services.

If we terminate your active paid access because of a serious or repeated violation, no refund is owed except where applicable law requires otherwise. If Loopa terminates paid access without cause and without providing substantially equivalent access, Section 7.2(5) applies.

20.3 Effect of Termination

Upon termination, your license to use the affected Services ends. Comments, posts, messages, and other content you submitted to Loopa’s public forums or user group chats may remain available after your account is terminated or deleted, unless you remove them before termination, Loopa removes them, or removal is required under applicable law. Where appropriate, Loopa may disassociate such content from your account or display it without identifying your profile. Sections that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, User Content, feedback, disclaimers, limitations of liability, indemnification, dispute resolution, and miscellaneous matters.

21. Disclaimer of Warranties

To the fullest extent permitted by law, the Services and Loopa Content are provided "as is" and "as available."

Loopa disclaims all warranties not expressly stated in these Terms, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and quiet enjoyment.

We do not warrant that:

the Services will always be available, secure, timely, or error-free;
every question, explanation, solution, test case, video, compiler, or result will be complete, current, or accurate;
defects will be corrected immediately;
the Services will meet every device, browser, accessibility, language, or technical requirement; or
use of the Services will produce a particular educational, interview, or employment outcome.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions apply only to the maximum extent permitted by law. Nothing in these Terms excludes mandatory consumer guarantees or statutory rights.

22. Limitation of Liability

To the fullest extent permitted by law, Loopa and its officers, directors, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, business opportunity, goodwill, data, or use, arising from or related to the Services, even if advised that such damages were possible.

To the fullest extent permitted by law, Loopa's total aggregate liability arising from or related to the Services or these Terms will not exceed the greater of:

the amount you paid to Loopa for the Access Plan giving rise to the claim; or
one hundred U.S. dollars (US $100).

The limitations in this section do not apply to liability that cannot legally be limited, which may include liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or violation of non-waivable consumer rights, depending on applicable law.

Each limitation applies only to the extent permitted in your jurisdiction.

23. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Loopa and its officers, directors, employees, contractors, and affiliates from third-party claims, damages, judgments, liabilities, costs, and reasonable legal fees arising from:

your unlawful or unauthorized use of the Services;
your User Content;
your material violation of these Terms; or
your violation of another person's rights.

This obligation does not apply to the extent a claim was caused by Loopa's own breach, negligence, or wrongful conduct. Loopa may control the defense of a covered claim, and you agree to reasonably cooperate. Loopa will not settle a claim in a way that admits your fault or imposes a non-monetary obligation on you without your consent.

24. Governing Law and Dispute Resolution

Before filing a formal claim, you and Loopa agree to make a good-faith effort to resolve the dispute informally. The complaining party must send a written description of the dispute and requested resolution through the Contact Us form. The parties will have 30 days after receipt to attempt resolution.

Except where mandatory consumer law provides otherwise, these Terms and disputes arising from them are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

Except for claims eligible for small-claims court and except where mandatory law allows you to bring a claim elsewhere, the state and federal courts located in Hudson County will have exclusive jurisdiction. You and Loopa consent to personal jurisdiction and venue in those courts.

This section does not prevent either party from seeking urgent injunctive relief to protect intellectual property, confidential information, account security, or the integrity of the Services.

25. International Use

Loopa operates from the United States and may make the Services available internationally.

You are responsible for complying with laws applicable to your use. You may not use the Services where doing so is prohibited by applicable law, export controls, trade restrictions, or sanctions.

If you are a consumer outside the United States, you may have mandatory rights under local law. These Terms do not waive those rights. A governing-law or venue clause applies only to the extent enforceable in your jurisdiction.

26. Changes to These Terms

We may update these Terms to reflect changes to the Services, law, security practices, business operations, or other legitimate needs.

We will post the updated Terms and revise the "Last Updated" date. When a change is material, we will provide reasonable notice through the Services, email, or another appropriate method before the change takes effect, unless an immediate change is reasonably necessary for legal or security reasons.

Changes will apply prospectively. We will not retroactively change the stated price or duration of a completed Access Plan. Your continued use after updated Terms take effect constitutes acceptance where permitted by law. If you do not agree, you must stop using the Services.

27. Electronic Communications

You consent to receive agreements, receipts, notices, disclosures, and other communications electronically through the Services or the email address associated with your account.

You are responsible for maintaining a valid email address and the hardware and software reasonably necessary to access electronic communications. You may retain these Terms by printing or saving a copy.

28. Force Majeure

Loopa is not liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, government actions, widespread utility or network failures, major cloud-provider outages, epidemics, or failures of third-party infrastructure, provided that this section does not eliminate remedies that applicable law requires.

29. Miscellaneous

Entire Agreement. These Terms, the Privacy Policy, the checkout terms for an Access Plan, and any additional written terms presented for a specific feature form the entire agreement regarding the Services and replace prior agreements on the same subject.

Order of Priority. If terms conflict, specific written terms presented for a purchase or feature control for that purchase or feature, followed by these Terms, then the Privacy Policy, unless applicable law requires otherwise.

Severability. If a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective.

No Waiver. A failure to enforce a provision is not a waiver of the right to enforce it later.

Assignment. You may not assign these Terms without Loopa's written consent. Loopa may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or transfer of the Services, subject to applicable law.

No Agency. These Terms do not create a partnership, employment, franchise, joint venture, fiduciary, or agency relationship between you and Loopa.

Headings. Headings are for convenience and do not affect interpretation.

Language. The English version controls to the extent permitted by law. Translations may be provided for convenience.

30. Contact and Legal Notices

Questions, support requests, refund requests, and notices concerning these Terms may be submitted through the Contact Us form available on the Loopa website.

When contacting us, please provide your name, the email address associated with your account, a clear description of the matter, and any relevant transaction, receipt, or support reference.

Loopa may send account-related or legal notices to the email address associated with your account, through the Services, or by posting a notice on the Loopa website. You are responsible for keeping your account email address current and regularly reviewing communications sent to it.